1. Our Commitment

We strive to ensure that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as a benchmark for accessibility. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

2. Accessibility Features

We aim to provide:

• Clear and consistent navigation throughout the Site
• Descriptive alternative text for images
• Sufficient color contrast between text and background
• Resizable text that does not break the layout
• Keyboard-navigable menus and interactive elements
• Compatibility with screen readers and other assistive technologies

3. Ongoing Efforts

Accessibility is an ongoing effort. We regularly review our Site to identify and address accessibility barriers, and we are working to ensure that any new content and features we add meet our accessibility standards.

4. Known Limitations

Despite our best efforts, some parts of our Site may not yet be fully accessible. This may include third-party content, embedded tools, or older pages that have not yet been updated. We are actively working to resolve these issues.

5. Feedback and Assistance

We welcome your feedback on the accessibility of the Thread-Aura website. If you encounter any barriers or have suggestions for improvement, or if you need assistance accessing any content or completing a purchase, please contact us:

We try to respond to accessibility feedback as quickly as possible and will work with you to provide the information, item, or transaction you seek through an alternative communication method if needed.

6. Alternative Methods of Access

If you experience difficulty using any part of our Site, including browsing our collections, placing an order, or accessing our policies, we are happy to assist you directly by phone or email so you can complete your purchase or request.