Privacy Policy
Last Updated: June 14, 2026
Thread-Aura ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website threadaura.com(the "Site") or make a purchase from us.
1. Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our Site.
Information You Provide to Us
- Name, email address, phone number, and billing/shipping address
- Payment information (processed securely through our third-party payment processors)
- Account login details, if you create an account
- Order history and preferences
- Any messages, reviews, or feedback you send us through our Contact form
Information Collected Automatically
- IP address, browser type, and device information
- Pages visited, time spent on the Site, and referring URLs
- Cookies and similar tracking technologies (see Section 5 below)
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including payment, shipping, and delivery
- Communicate with you about your orders, account, and customer service requests
- Send you marketing communications, including our WhatsApp community updates, where you have consented to receive them
- Improve our Site, products, and customer experience
- Detect, prevent, and address fraud, security, or technical issues
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business, such as payment processors, shipping carriers, and email/marketing platforms
- Legal authorities when required by law, regulation, or legal process
- Business transfers, in connection with a merger, acquisition, or sale of assets
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing of your data
- Withdraw consent for marketing communications at any time
- Request a copy of your personal data in a portable format
To exercise any of these rights, please contact us using the details in Section 9 below.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
Thread Aura
Near PES university,
Ring Road campus, hoskerehally,
Bengaluru 570085
Phone: 8088183745, 9353752829
Email: threadaura1230@gmail.com
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date.